Helpful information
Frequently asked questions
Clear answers about services, coverage, booking and joining the professional network.
Which London areas do you cover?
City Pro Fix supports homes, landlords and businesses across London. Share the postcode when enquiring so the team can confirm availability for your location.
How do I request a service?
Use the booking page to choose a service and provide the job details, or contact the team by phone, email or WhatsApp.
Can I send photos or videos of the issue?
Yes. Registered customers can upload supported images and short videos securely from the booking page to help the team assess the work.
How are prices confirmed?
Pricing depends on the service and job details. The team will confirm the applicable price or quotation before work proceeds.
Do you handle urgent repairs?
Yes. Use the emergency contact options for urgent property issues and provide as much detail as possible.
How can tradespeople apply?
Visit the Become a Tradesman page, create an application account and upload the professional documents required for review.
City Pro Fix
Ready to arrange your service?
Tell us what your property needs and the City Pro Fix team will help with the next step.